FAQ

We try to anticipate questions you might have about our products and services. If you have any questions, please use our contact form or call us anytime at 812-402-5633.

1. What are your hours?

We are open 7 am to 12 am, 7 days a week. In fact, we’re open on holidays including Thanksgiving and Christmas. At Laundry USA, “We Never Close!”

2. What makes Laundry USA different from any other laundromat?

We believe in doing things quite a bit different than most businesses. We’re locally owned and operated, and we believe that our state of the art machines, and facilities are different than most laundromats. Additionally, we provide top notch 24 hour customer service. Stop by today and see the “Laundry USA Difference”.

3. How long does it take to do my laundry?

Our brand new, state of the art equipment works like no other machines out there. Most wash cycles take around 25 minutes, and dryer times around 30 minutes. This saves you time and money, aside from folding time, you’ll be finished in under an hour!

4. Do you offer a Wash, Dry & Fold service?

Yes, our Wash, Dry & Fold service is available from 7 am to 4 pm, 7 days a week. Our full service laundry starts at a $1.25 per lb. (12 lb. minimum). Please see attendant for bulk item pricing such as comforters, rugs, and towels. (Same day service available) We also accept all major credit cards for drop off Laundry.

5. Where are your locations?

Our flagship store is located at 1404 Washington Avenue, Evansville, Indiana 47714 (Next to Bosse High School, and across from Med First)

Our 24 hour store is located at 220 W. Lincoln Ave in Chandler, Indiana 47610.

6. Are your laundromats clean?

At Laundry USA, we pride ourselves on being the cleanest laundromat in Evansville. Our store is cleaned 11 hours a day EVERYDAY!

7. Is this a national chain or franchise?

No, Laundry USA is locally owned and operated right here in Vanderburgh County.

8. Which washer size should I use to wash my clothes?

It depends on the actual size of your load. Selecting the right washer is as simple as trying it on for size. If you put the load into the washer and you find yourself having trouble closing the door, then you probably should move up to the next size machine. On the other hand, our front load washers actually work better when they are more than half full. In fact, you can fill the washer nearly completely full, just don’t stuff it tight. Leave a little room for water and agitation!

For dryers, usually about half full is recommended. The two main ingredients for drying clothes are heat and air. It’s common for laundromats to lower their thermostat on their dryers to save money. We don’t lower our temperatures, we want you to have the best experience possible so you’ll come back and see us again :)

9. Is there anything to entertain us while we’re waiting on our laundry?

Yes, both locations have flat panel TV’s with FREE cable. We also have 2 internet stations with high-speed DSL service for you to rent, or we have FREE WiFi if you bring your laptop. We also have snack and soda vending machines in store.

10. How many washers and dryers do you have?

We have 36 Washers and 28 Dryers, including the 80 lb. “Monster Washer” that does 8 loads in 1 wash! Laundry USA is the only laundromat in Southern Indiana with a washer this big!

11. Are your laundromats attended?

Both locations are partially attended by the friendliest attendants in Southern Indiana. We believe in not only investing in high quality equipment, but also investing in high quality people. Our attendants are highly trained, and ready to help you anytime they’re on duty. Just look for the dark blue shirts.

12. How big are your largest machines?

We offer 80 lb. and 40 lb. for our larger units, these machines can wash 8 to 5 loads of laundry at one time, and we are the ONLY laundromat in Southern Indiana with the 80 lb. size machine. Both locations also offer SUPERLOAD 40 lb. dryers as well! Large machines save you time and money, so we offer tons of large machines to accommodate all your needs.

13. Do you sell soap, fabric softener and laundry bags in store?

Yes we do! We have Tide, Bounce, Gain, Liquid Clorox Bleach, Reusable Laundry bags, Clorox II and Downey Fabric Softener available for purchase!

14. Does your laundromat operate on cards or coins?

We operate on good old fashioned quarters, with change machines available if you need them. This way, you don’t end up with money left over on some prepaid card that you can’t use anywhere else. If you have quarters left over at the end of your time, you can spend it anywhere else in the world.

Evansville Self Service Hours

Monday thru Sunday
7am - 12am
Last wash at 10:30pm

Evansville Fully Attended Hours

Monday thru Friday
7am - 11am
5pm - midnight

Saturday and Sunday
(All day) 7am - midnight

Chandler Self Service Hours

Open 7 days a week
24 hours a day